Contact Cerahi Industries
We’re Here to Help
At Cerahi Industries, we believe that great products come from great communication. Whether you have a question about our custom surgical instruments, need support with an existing order, or are interested in partnering with us for your OEM manufacturing needs, we’re ready to assist.
Let’s start a conversation!
Feel free to reach out to us using the contact information below, or book a call with one of our specialists for a more personalized experience.
- [email protected]
- +359 8
- Monday to Friday | 09:00 - 18:00 EET (Eastern European Time)
UK
Darvenitza 10, entr. B, 8th floor, Sofia 1756, Bulgaria
BELGIUM
1178 Broadway, 3rd Floor, #44004, New York, NY 10001
PAKISTAN
7345 W Sand Lake Rd, Ste 210 - Office 9365, Orlando, FL 32819
Get in Touch with Us
Want to discuss a project or ask questions about our surgical instruments? We offer consultations to understand your needs and provide the best possible solutions. Book a Call with one of our specialists today!
Why Choose Cerahi?
Global Expertise
With over 22 years of experience, Cerahi provides precision-engineered surgical instruments to healthcare providers across the globe.
Certified Quality
All our products are ISO-13485 certified and carry the CE mark, ensuring safety and performance.
Custom Solutions
We specialize in creating custom surgical instruments designed specifically for your needs.
FAQ
Frequently Asked Questions
How do I place an order for custom surgical instruments?
To place an order, you can send us an email with your product specifications or book a call to discuss your needs. We work closely with you throughout the design and production process to ensure the final product meets your expectations.
What is the minimum order quantity (MOQ) for surgical instruments?
For custom surgical instruments, our MOQ starts at 10 0r 100 unit based on the product type. However, for larger orders, we offer competitive pricing and flexible manufacturing options to suit your needs. For the products which are readily available in our inventory you can order 1 Set, or pieces.
Do you provide prototypes before mass production?
Yes, we provide prototypes for approval before proceeding with mass production for New Product Development (NPD). This ensures that the instrument meets all functional and design specifications before the final batch is made.
Can I track the progress of my order?
Yes! Our QA process allows you to track the progress of your order, from initial design to final inspection. We ensure complete transparency and regular updates throughout the production stages.
How long does it take to manufacture and deliver an order?
Delivery times vary based on the complexity of the order and the quantity. Typically, custom orders take 4-6 weeks for manufacturing and delivery, depending on your requirements.
What certifications do your surgical instruments hold?
Our surgical instruments are ISO-13485 certified and carry the CE mark, ensuring they meet the highest standards of quality and compliance for medical devices in global markets.
Do you offer OEM services for surgical instrument brands?
Yes, we specialize in OEM manufacturing, creating custom surgical instruments for medical device companies and healthcare providers worldwide. We tailor the design, materials, and functionality to your brand’s specifications.
Are your products suitable for international markets?
Yes, our products meet international standards and are used by healthcare professionals in over 30 countries. All of our instruments comply with ISO 13485 and CE regulations, ensuring they meet the medical industry’s stringent requirements.
Can I request specific designs or modifications for my surgical instruments?
Absolutely! We work with you to design custom surgical instruments that meet your specific needs. Whether you need changes to existing products or entirely new designs, our team is equipped to bring your vision to life.
How can I contact customer support?
You can reach our customer support team via email at hello@Ssales or phone at +3594 53 05. Alternatively, you can book a call for personalized support.
